Policies & Guidelines

Policy brief & purpose

Our Code of Conduct & Policies outlines our expectations regarding all volunteers’ behavior towards their colleagues, supervisors, and overall organization.
Volunteers are bound by their contract to follow our Code of Conduct & Policies while performing their duties. We promote freedom of expression and open communication. But we expect all volunteers to avoid offending, and participating in serious disputes and we expect them to foster a well-organized, respectful and collaborative environment. We outline the components of our Code of Conduct below:


These policies apply to all volunteers of Anime For Humanity regardless of agreement or rank.

Social Code

Anime For Humanity is committed to providing volunteers with an environment that is free from discrimination and unlawful harassment. Actions, words, jokes, or comments based on an individual’s sex, race, ethnicity, age, religion, or any other legally protected characteristic will not be tolerated. Anime for Humanity encourages volunteers to bring any incidents of sexual harassment to the immediate attention of a direct supervisor or staff.
Required Reading:

Policy Elements

Compliance with law

We expect all our volunteers to be ethical and responsible when dealing with our company’s properties, products, partnerships and public image.

Protection of Anime For Humanity Property

All volunteers should treat our company’s property, whether material or intangible, with respect and care.
  • Shouldn’t misuse equipment or use it frivolously.
  • Should respect all kinds of incorporeal property. This includes logo, mascot, software, trademarks/copyright and other property (information, reports etc.)
  • Theft or inappropriate removal or possession of Anime For Humanity’s property or that of any volunteer including failing to cooperate fully in any investigation.

Return of Property

Volunteers are responsible for Anime For Humanity property which includes all materials, files, keys, passwords or any other written or electronic information issued to volunteers or in volunteers' possession or control. All Anime For Humanity's property must be returned on or before your last day. Anime For Humanity may take all actions deemed appropriate to recover or protect its property.


Volunteers are expected to follow rules of conduct that will protect the interest of Anime For Humanity and the safety of all volunteers. The following are only some examples of inappropriate conduct which could lead to dismissal:
  • Volunteering under the influence of alcohol or illegal drugs and/or illegal or unauthorized possession, distribution, sale, transfer, or use of alcohol or illegal drugs in the volunteer environment.
  • Inactivity and/or not fulfilling the duties of the role as defined in the position description, efficiently and effectively.
  • Creating a disturbance on Anime For Humanity premises, at the booth or in areas which could jeopardize the safety of others.
  • Altering Anime For Humanity reports or records and leaking confidential or sensitive information about our volunteers.
  • Lacking of cooperation, or other disrespectful conduct.
  • Revealing confidential or sensitive information including volunteers information
  • Not attending four team call meetings in a row

Onboarding & Orientation

Volunteers are required to attend the onboarding and the orientation training relevant to the needs of their role to ensure they can perform their duties effectively.

Communication Guidelines

All volunteers must be open with their supervisors and team members. Our goal is to establish a culture of trust and communication. We encourage all volunteers to communicate their thoughts in the open Slack channels and NOT use Dms to discuss any Anime For Humanity related projects or tasks.

Roles & Service Requirement

All newly joined Anime For Humanity volunteers agree to commit to a minimum number of hours of service over one month minimum. As for interns, it required to commit to one semester minimum (15 weeks). At the end of a service term, volunteers may elect to renew their volunteer service agreement with Anime For Humanity. The number of service hours requested varies by roles and projects.
The first month is the official trial period for every newly joined volunteer and intern, which means Anime For Humanity can terminate the contract if it is a total mismatch.
Streamers who fundraise during our yearly fundraising campaigns.
Freelance volunteers who help out on a project basis
Volunteers who help at conventions when we need extra people at the booth.
3 per day
Newly joined volunteers who help out run our daily operations.
1-10 per week
Undergraduate students who volunteer to earn school credit.
10-20 per week
Volunteers who renewed their volunteer service after 15 weeks to continue being part of Anime For Humanity.
5-10 per week
Have been volunteering for more than two years and run Anime For Humanity.
3-5 per week
Supervisors (Senpai) mustn’t abuse their authority. We expect them to delegate duties to their team members taking into account their competencies and workload. Likewise, interns, staff, and all volunteers should follow supervisors’ instructions and complete their duties with skill and in a timely manner.

Resignation Policy

Volunteers should provide their direct supervisor with written notice of their resignation. It is expected that volunteers will give a minimum of one (1) week notice, except in the circumstance of a family or medical emergency. Volunteers are not obligated to provide a reason for resignation.
However, volunteers who provide less than one week’s notice and do not disclose a family or medical emergency may not be invited back to Anime For Humanity for a minimum of (3) years.
Volunteers who wish to resign from their position and do so with a minimum of one week’s notice must write a letter stating their intention and the last date of volunteer service. The resignation letter should be forwarded to the volunteer’s direct supervisor via email.
A copy of the resignation and acceptance of resignation will be kept on the volunteer’s record for a minimum of three years.

Termination Policy

Anime For Humanity has the right to dismiss any volunteer whose actions have not supported the vision and mission of the organization and/or who has violated Anime for Humanity's policies, procedures, boundaries, and position responsibilities.
Any instance of failure to meet the requirements of the role, behave within the boundaries and Code of Conduct and/or misrepresent or contravene the mission of Anime For Humanity will be documented in the volunteer’s file using an Incident Report.
The volunteer should be supplied with a confirmation of their termination in the form of a Dismissal Letter, signed by their supervisor and the Executive Director.

Privacy Policy

Anime For Humanity is committed to protecting the privacy of the personal information of all our volunteers. This is in accordance with federal and provincial government privacy legislation to ensure the collection, safeguarding, and appropriate disclosure of personal information. Pursuant to this policy, all individuals have the right to their own personal information stored and used by Anime For Humanity.
All personal data is considered confidential and is only used for the purpose of Anime For Humanity activities. “Personal Information” includes any information about an identifiable individual, including race, ethnic origin, color, age, marital status, religion, education, medical, criminal, employment or financial records, address, telephone number, e-mail address, numerical identifiers.

Have questions?

Email volunteer@animeforhuamnity.org with any questions!